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Important Notice

iRelaxBot US Headquarters

May 9, 2023

For North America Market

Dear Customers,

We have noticed that some North American consumers have recently purchased products similar but not identical to our brand from China. We remind consumers to be cautious and careful in their purchasing decisions.

Our product brand, iRelaxBot, is a U.S. trademark-protected American brand product. Our product has been registered and certified by the U.S. Food and Drug Administration (FDA) and is a legally sellable brand product in the United States. In addition, our product is insured by National Wide Insurance Company in the United States, providing security for our consumers. We are a legitimate enterprise registered and with after-sales service and technical support in the United States, with a complete training system and a system adapted to the U.S. environment. Furthermore, our product is a healthcare product that requires more corporate guidance to better serve and operate in the region. Finally, we will use all technological means to prevent illegally imported products from China from being used in the North American region.

Under U.S. law, we have the right to protect our brand and intellectual property. Any unauthorized sale or use of our brand will be considered an infringement. We have also signed exclusive confidentiality agreements with relevant factories, in which we agree to prohibit similar products from being directly sent to the North American market. Therefore, we will take all necessary legal measures to protect our intellectual property and brand.

We understand that consumers may choose other products because of cheaper prices, but we strongly recommend that consumers not sacrifice quality and safety. We believe that only by choosing products with guaranteed quality and safety, as well as a complete service system, can consumers obtain real value and security.

Thank you for your support and trust. Please feel free to contact our customer service team if you have any questions.

Best Regards,

The iRelaxBot Team

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